1. Admission and Access:
  • SAFAMARWAS reserves the right to admit visitors. Purchase of a ticket does not guarantee entry in cases of capacity limitations or other reasonable circumstances.
  • Opening hours may vary, and some exhibits or attractions may have specific access times. Please check our official website or social media channels for up-to-date information.
  • Some areas of the zoo may have height or age restrictions for safety reasons.
  1. Behavior and Code of Conduct:
  • Visitors are expected to behave respectfully towards the animals, staff, and other guests. Any inappropriate or disruptive behavior will not be tolerated and may result in expulsion from the zoo without refund.
  • Please follow designated paths, obey signs, and respect barriers and fencing. Do not enter restricted areas or attempt to feed or interact with the animals outside designated areas.
  • Smoking, alcohol consumption, and the use of illegal substances are prohibited within the zoo premises.
  • Visitors must comply with any additional rules and regulations displayed within the zoo.
  1. Safety and Security:
  • SAFAMARWAS strives to maintain high standards of safety, but visitors enter the zoo at their own risk.
  • Please be vigilant and responsible for your personal belongings. We do not accept liability for any loss or damage to property.
  • In the event of an emergency, please follow the instructions of our staff and any emergency procedures outlined within the zoo.
  • For the safety of our animals and visitors, some exhibits may have glass or barriers to separate visitors from the wildlife. Please do not lean or place objects on these surfaces, as this may pose a risk to both visitors and animals.
  1. Photography and Image Usage:
  • Visitors are welcome to take photographs and videos for personal, non-commercial use only.
  • Commercial photography, filming, or the use of drones within the zoo premises is prohibited without prior written permission from SAFAMARWAS management.
  • We may use any photography or footage taken at the zoo for our own promotional purposes, including on our website and social media platforms, without any prior consent or compensation.
  1. Animals and Exhibits:
  • SAFAMARWAS strives to provide a diverse range of animals and exhibits. However, some exhibits may be closed, or animal appearances may vary due to seasonal changes, breeding programs, or other reasons.
  • We reserve the right to change or update our exhibits, attractions, and animal collections without prior notice.
  1. Refunds and Weather Policy:
  • Ticket refunds will only be considered in exceptional circumstances and at the discretion of SAFAMARWAS management.
  • The zoo operates rain or shine. We do not provide refunds due to weather conditions, unless the zoo is closed entirely due to severe weather alerts.
  1. Intellectual Property:
  • The SAFAMARWAS name, logo, and intellectual property are the sole property of our zoo. Their use for commercial purposes without prior authorization is prohibited.
  • Wi-Fi access, where available, is provided as a convenience. Visitors are responsible for their own devices and any content accessed or transmitted using our network.
  1. Changes to Terms:
  • These terms and conditions may be updated periodically. Please check our website for the latest version. Continued use of our services implies acceptance of any updated terms.
  1. Governing Law:
  • These terms and conditions are governed by the laws of the state or country in which SAFAMARWAS is located. Visitors agree to submit to the jurisdiction of the courts located within that state or country.
  1. Contact Us:
  • For any queries, concerns, or feedback related to your visit or these terms and conditions, please contact us at privacy@sparklingsociety.net or write to us at the Guest Services department of SAFAMARWAS.

By purchasing tickets, accessing our website, or visiting SAFAMARWAS, you acknowledge and agree to these terms and conditions. We encourage all visitors to read and understand our policies before their visit. Enjoy your wildlife adventure and thank you for choosing SAFAMARWAS!